Please give permission to the system capabilities manually to use TeamViewer as desired. If you want to allow remote access to your Mac, Screen Recording and Accessibility are required at a minimum. To allow the access, click the buttons shown in the dialog. Click Open Full Disk Access Preferences. While both VNC and Apple Remote Desktop are viable options on LAN (for Macs at least, we install a VNC client to accomplish this on Windows), these tools do not give us a way to request remote access and have users approve this. To fill this need, we use TeamViewer and the TeamViewer Host module on our managed employee computers.
IT Support
The success of many companies depends on smoothly functioning IT systems. With TeamViewer as your support platform, you can offer your customers and employees the best support at any time and from anywhere: Secure. Compatible. Powerful.
IT Support for Employees, Partners and Customers
- Ad-hoc support for customers and employees, even without software installation
- Waking up, rebooting and updating devices remotely
- Invite multiple support staff to an ongoing remote session
Support Suite for IT Service Providers
- Your own branding on support applications in end-user use
- Dynamic management of service cases and forwarding of automatic assignments to your team
- Clear connection logs as a basis for invoicing
Maintaining iOS and Android Devices Remotely
- Establish mobile-to-mobile connections and provide support on the move
- Chat with users, remotely control processes on a target device or take screenshots
- Screen sharing for iPhones and iPads
Good IT support shouldn’t be taken for granted. Besides meeting service levels, a lot depends on the right software. Security, compatibility, performance and user-friendliness are crucial when choosing a solution. With us, you not only gain the fundamentals, but also additional features and functions in IT support.
Secure
ID and Password
Securely connect to any device. You just need the TeamViewer ID and a randomly generated password from the user.
Encryption
All TeamViewer connections are end-to-end encrypted. No one who shouldn’t can see the content of the connections, not even us.
Granular Rights Management
Use TeamViewer’s conditional access to control access rights to devices across your entire organization (requires Tensor license).
Compatible
Best OEM Support
Benefit from remote access to any Android device, regardless of the manufacturer, as well as screen sharing for iPhones and iPads.
Support for Chrome OS
Support users of Chromebooks – for example in the educational sector – quickly and easily with TeamViewer.
Headless Devices
No screen? No problem! TeamViewer also allows you secure remote access to “headless” devices, for example servers.
High-Performance
Fast File Transfer
The TeamViewer platform enables secure and fast file transfer. Thanks to compression capabilities, even large files are no problem.
Stable Connections
Even in environments with low Internet bandwidth, we offer stable connections and the best possible transmission quality.
First-Class User Experience
Fast connection set-up, high transmission speeds and superior picture quality ensure a first-class user experience.
The Control Centre
The Management Console is the web-based control centre of your TeamViewer account.
TeamViewer Integrations
Integrate TeamViewer with your key business applications.
Central Roll Out in Minutes
Deploy TeamViewer on hundreds or thousands of devices at once.
Unsupervised Remote Access
Set up permanent access and connect to devices remotely at any time.
Screen Sharing for iPhones
Share screen content from iPhones and iPads live with IT support.
Solving Problems Together
With multi-user support, you can invite partners or experts to an ongoing remote session.
Turn Everyday Video Calls into AR Experiences
Get started with our latest free augmented reality app.
The TeamViewer remote connectivity cloud platform enables secure remote access to any device, across platforms, from anywhere, anytime.
TeamViewer connects computers, smartphones, servers, IoT devices, robots — anything — with fast, high performance connections through our global access network… even in outer space or low bandwidth environments.
Flexible and scalable, the TeamViewer remote access and support platform is the foundation of our suite of software solutions, with countless use cases and prebuilt integrations with popular IT and business applications.
IT security is part of our DNA. Together with internationally recognized security professionals, our expert cybersecurity team ensures the highest security standards for our remote connectivity software and all other solutions.
As a German-based global company, we operate in accordance with the General Data Protection Regulation (GPDR), using ISO/IEC 27001 certified data centers and an ISO 9001:2015 certified quality management system (QMS).
All TeamViewer remote connections are end-to-end encrypted, so that no one can read your data — not even us.
We are a global technology company from Göppingen in southern Germany. With over 1,200 employees worldwide, we recently generated 460 million euros in invoiced sales.
During the last 15 years, we have driven innovation though digitalization made in Germany. In 2019, we celebrated the largest European IPO of the year and our listing in the MDAX.
Through global remote connectivity and digitalizing processes across organizations, TeamViewer is committed to raising sustainability awareness. Our goal is to enable limitless connectivity for individuals and companies of all sizes, from all industries.
Do you want to know more about TeamViewer’s powerful solutions and how you benefit from them? Join our webinars.
Disk Access Teamviewer 9
Disk Access Teamviewer 10
Full Disk Access Mac Teamviewer
Integration Partners
Integrate TeamViewer remote access and support capabilities with your business applications.