All My Documents Say Ineligible On Onedrive App

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  1. Open Onedrive, click the Onedrive tray icon then More then Settings. Like in screenshot, under 'Account' tab, hit 'Unlink this PC' and follow prompts then 'OK'. Next, in Backup tab, uncheck all then all in Manage Backup screen too. Hit OK and close. Should be good to go. When I disable the backup feature, all my files and files on desktop will.
  2. May 19, 2021 In the Start menu search bar, search for apps:onedrive and select the Best Match. Click App settings. Scroll down the menu and click Reset. Check if the File Is 'On-Demand'. The OneDrive Files On-Demand feature allows you to save storage space on your device, both for desktop and mobile.

Every file that I downloaded automatically went into the 'Documents' file under OneDrive. There are 2 'documents' files - one under my user name and the other under user/OneDrive. I moved all of the files out of the OneDrive 'documents' and put them into the 'documents' file which is located under 'users'. In the Microsoft OneDrive window, switch over to the “Auto Save” tab and click the “Update Folders” button. Update: In modern versions of Windows 10, click the “Backup” tab and then click “Manage backup” instead. Note that if you don’t see an Update Folders button here, Microsoft says your account isn’t “eligible” for.

All My Documents Say Ineligible On Onedrive App

By default, when you click on Word, Excel, or PowerPoint files from SharePoint or OneDrive, they open up in the browser. That is the default experience for these file types. The browser experience opens files quickly, allows you to make the changes “on the fly,” and best of all –the changes are auto-saved back to SharePoint or OneDrive. However, if you are doing serious editing, have fancy formatting, or, say, working with advanced formulas in Excel – you will need to open the Office files in their native (desktop) app. In this article, I would like to explain how to default Office files to open in the native app from SharePoint and OneDrive.

Manual Option

Any user at any time can manually bypass the browser experience. Right-click above the file > Open > Open in app

How to default Office files to open in the native app

If you would like to automatically have the Office files open in the native (desktop) applications, then you would need to change some settings behind the scenes. Instructions are a bit different for SharePoint and OneDrive.

SharePoint Document Library

If you want to default Office files to open in the native app for a specific document library – please follow the instructions below.

  1. Navigate to the document library, click Gear Icon > Library settings
  2. Click on Advanced settings
  3. Under Opening Documents in the Browser section, change the radio button to Open in the client application. Click OK at the bottom of a page.

SharePoint Site

All my documents say ineligible on onedrive app for windows 10

If you want to default Office files to open in the native app for the whole SharePoint site (all document libraries located on that site) – please follow the below instructions instead.

  1. Gear Icon > Site Information
  2. Click View all site settings
  3. Click on the Site collection features
  4. Click Activate next to Open Documents in Client Applications by Default

OneDrive

If you want to default Office files to open in the native app in your own OneDrive, here are the instructions.

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  1. From your OneDrive page, click Gear Icon > OneDrive settings
  2. Click More Settings
  3. Click on Site collection features
  4. And just like with the SharePoint example above, click Activate next to Open Documents in Client Applications by Default

Notes

  • The above techniques only work for docs open from the library, not sharing links. When you share or copy links to files – they will always open in the browser
  • The above techniques only work for Office file types (Word, Excel, PowerPoint, OneNote). Other file types (i.e., PDF) are not supported
  • When you create new documents using the New drop-down button – they will still open in the browser despite the changes you make above
  • The same applies to the files created from a Template from the New drop-down. These files will open in the browsers no matter what.
  • Unlike the browser experience, where AutoSave is on by default and can’t be disabled, AutoSave can be controlled from Office settings (File > Options)
  • If users open the files in the native (desktop) applications, when you click the Save button from Word/Excel/PowerPoint – the files go back to where they came from (SharePoint document library or OneDrive)
  • Reference this post as well for a full list of limitations of browser vs. desktop experience

I’ve just had a Staff member move all her documents to OneDrive for Business, install the Mobile App, accessed from File Explorer and from her web browser. She loves it – no more clunky VPN to access files on our server. #winning

BUT – she experienced an issue where OneDrive told her all her files were up-to-date, but some of the Folders in File Explorer continued to show the Status of syncing. Annoying – Yes. Casting doubt on the whole syncing situation – Yes. We had to resolve this.

Naturally we searched for solutions – found and tried several, until the following one worked for us. Thanks to a solution provided by David Lodge here – we were able to delete the hidden temporary files which were causing the friction for her.

Some hidden temporary files in those OneDrive folders were causing File Explorer to display the Syncing status – my assumption is that those temp files weren’t being synced to the cloud – because the staff member was looking at her documents and comparing she could see her files in the cloud and in File Explorer.

The solution was to change File Explorer Folder Options view settings so those hidden temporary and system files could be seen and removed.

How to Temporarily change the Folder view options as follows (Windows 10):

  1. In File Explorer ribbon click: View Tab > Options > Change folder and search options
  2. In the Folder options window open the View Tab
  3. Select the radio button for “Show hidden files, folders, and drives“
  4. Uncheck the box that shows “Hide protected operating system files (Recommended)“
  5. Click OK
  6. Browse through each folder still syncing in File Explorer and remove all locked/corrupted temp files and the folder will show as synced
  7. Reverse the folder options selected above when done.

While this may not be what’s causing your issue, I know we tried a number of things which didn’t work for us including:

  • pausing and restarting the OneDrive sync
  • renaming the folder
  • restarting the computer
  • running Windows updates

Hope that’s helpful and David Lodge if you were in Cairns I’d buy you a beer!

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